Refunds and withdrawal
Last updated 13 September 2026The honest version, rather than a generous-sounding promise that would be hard to keep.
The short answer
On monthly, a month is $19. Take one. Sit in a live workshop, read the library, get the newsletter.
If it isn’t worth $19 to you, one click before the month ends and you’re out. You keep what you’ve already got.
No form, no reason, no call with me.
The guarantee: worth more than you paid, or 3 months on us
“30 days, no questions asked” is easy to write and awkward to honour once someone has sat in the live workshops and read every playbook. So the promise here is about value, and it pays out in months, not money.
Not worth more than you paid after 3 months? Tell me, and I'll add 3 months free to give it a fair chance.
One email to panche@bootstrappedmakers.com within 14 days after your third paid month, no proof asked. Once per member, on monthly and yearly alike (on yearly, the 3 months are added to your year).
Your statutory right of withdrawal (EU consumers)
Buying as a consumer in the EU, you can withdraw from a distance contract within 14 days. Two parts of the membership work differently.
Membership
Pro rata inside 14 daysIt starts the moment you pay, because at checkout you ask for immediate access. You can still withdraw within 14 days: you pay for the days used, the rest comes back.
Recordings and library pieces
Lost once openedDigital content. The same tick box acknowledges that opening them ends the withdrawal right for that content, as the law allows. Membership itself stays refundable pro rata.
Yearly plan
Same 14-day ruleInside 14 days: days used are charged, the rest refunded. After that, cancelling stops the renewal and access runs to the end of the year you paid for.
To withdraw: email panche@bootstrappedmakers.com with the word “withdrawal” and the email you paid with.
No form, no reason. It goes back to the same payment method, normally within 14 days.
Buying for a business rather than as a consumer? This statutory right doesn’t apply.
Always refunded
- A duplicate payment. Pay twice for the same month and the second one comes back the moment I see it. You don't have to ask.
- A membership I end. If I remove someone for anything other than the confidentiality rule, the current month is refunded.
Not refunded
- A live workshop you didn't join. The community ran, the recording exists, the newsletter went out.
- A live workshop that moved. That’s a calendar, not a breach. The community, the library and the newsletter are there every day either way.
- Months after the 14-day window. Cancel any time; access runs to the end of what you've paid for, and nothing after that is charged.
- A membership ended for republishing another member's numbers or screenshots. No refund, no discussion.
Chargebacks
Email me first. I’d rather refund you in a day than argue with a bank for three months.
Eight years of running things online: a chargeback has never once been the faster route, for either side.
Who to contact
Panche Isajeski, owner of Bootstrapped Makers · panche@bootstrappedmakers.com. Seller of record: Aristokrates OÜ, Reg. 16961316, Tornimäe tn 5, 10145 Tallinn, Estonia. Payment processing: through AgentaOS, contact@agentaos.ai.